Millennium Downtown New York Hotel, New York City

The hotel offers nice rooms with a great view of Freedom Tower but lacking cleanliness. The service is overall terrible, especially at the front desk, although some staff were accommodating. The main draw is the location being close to One World Trade and 9/11, but the dining experience is somewhat disorganized. Facilities are decent overall.

I absolutely loved everything about my stay at this hotel. The rooms were spacious for a NY hotel, and I had a corner room with a view of the Westfield World Trade Center Mall and subway station. The service was top-notch, with kind and helpful staff. The location was perfect, very close to many attractions and with the subway right in front of the building. The dining options were nice, with lots to choose from. Overall, it was an all-around excellent experience.

The hotel is in an amazing location, close to top attractions like WTC, Wall Street, Battery Park, and more. The rooms are immaculate with beautiful views, but the only downside was the non-availability of the desired suite upon arrival.

My stay at the hotel was a mix of positives and negatives. The rooms had an excellent view facing west toward the Oculus and European King mattresses, but I encountered issues with overpayments. The service was extremely polite and helpful, although there were discrepancies in deposit refunds and ticket purchasing information for attractions. The location was the best feature, conveniently situated across from the World Trade Center transportation hub, but not ideal for tourists. The dining experience was expensive with excellent buffet options. Overall, the hotel had its shining moments but also areas that needed improvement.

The hotel room, although small compared to suites in other luxury hotels, offered a fantastic view, especially being located in Manhattan right across the street from the Freedom Tower. The size was suitable for NYC, but it didn't fully meet my expectations for a Hilton property.

My stay at the hotel was a mixed experience. While the room exceeded my expectations in terms of comfort and cleanliness, the warmth made it challenging to sleep. However, the dated and dirty decor with a lingering smell was a major downside. The service was a hit or miss; some staff members were great and helpful, while others were rude and made errors during billing. The hotel's location was perfect for exploring many attractions, but the dining options were limited and overpriced. Despite some shortcomings, the facilities were satisfactory.

My stay at this hotel was a mix of positives and negatives. The rooms were falling apart and not clean every day; however, the view and proximity to the WTC memorials exceeded my expectations. The location is perfect for overlooking the World Trade Center.

The hotel offers average rooms that may have been neglected for a while but provide a simple stay. The service was professional but lacked warmth and empathy. The location is excellent for those wanting to be close to transportation hubs and shopping areas. The dining options were limited and not worth the cost.

The hotel had amazing views across Manhattan, great price, and a prime location. However, the unprofessional and rude behavior of some staff members made the stay unpleasant for me and my friends, leading us to reconsider staying at this Hilton location in the future.

I absolutely loved my stay at this hotel! The location was outstanding, right across from Westfield and only a 5-minute walk to Brookfield Place and the 9/11 memorial. The rooms were cozy and comfortable, although a bit dated, and the shower functions were fantastic. The service was decent, and the staff, while polite, seemed a bit overwhelmed that weekend. The dining experience was reasonable, with a limited choice for a hotel but sufficient. Overall, the price was fair for the value provided.